Susan O'Connor

Transition Manager

Susan O’Connor has been a member of BNN’s Board of Directors for over four years and has served as Treasurer since 2015.  In January 2017, the Board asked her to step in to oversee day to day operations and to help the organization and staff make the transition to a new permanent General Manager.  When her role was announced to staff, Susan admitted to “knowing how to spell TV” but views her role as the bulldozer who get the rocks out of the road so that staff can function at their full potential and enable BNN to maintain its force as a vehicle giving voice to the community.

From 2003 until her retirement in 2014 Susan O’Connor was the Executive Director of the Timothy Smith Network, a regional consortium of community technology centers in the greater Roxbury section of Boston, MA working toward the community’s economic advancement through technology proficiency.  

In 2000 Susan started O’Connor & Crew, a consulting company focused on helping community organizations implement appropriate and relevant computer-training programs for their clients and staff.  In this role, Susan created several curricula for use in community technology centers. Examples include:  Homework Help for Parents and Learning through Earning.  The Timothy Smith Network was one of her clients for three years and she was hired as its first full-time Director in 2005.

Susan has over 25 years experience in the banking industry developing and supporting application software and operating systems, managing large projects in a corporate environment, managing staff and annual budgets in excess of $1m, building Internet sites, and procuring and managing Web-based training.  For ten years she was the Manager of Technical Training at BankBoston where she managed the unit responsible for all PC-related and computer-based training including developing curriculum and materials for internally developed applications and supporting corporate-wide rollouts of software upgrades.  

As an undergraduate, Susan majored in mathematics, physics and secondary education at Mount Mary College in Milwaukee, WI.  She received a Master of Science in Training & Development from Lesley College in 1994.

Susan O’Connor
Transition Manager